1. Acceptance of these terms
By creating an account or using SNE VAULT, you agree to these Terms & Conditions and our Privacy Policy. If you do not agree with these terms, please do not use the service.
2. About SNE VAULT
SNE VAULT is a digital marketplace that allows registered users to browse, purchase and manage digital products listed on the platform.
We may add, remove, modify or discontinue features, products or services from time to time.
3. User accounts
You must provide accurate information when creating your account. You are responsible for keeping your login credentials secure and for all activity carried out through your account.
You must not share, sell, transfer or misuse your SNE VAULT account without authorization.
You must notify us if you believe that your account has been accessed without your permission.
4. Eligibility
You may use SNE VAULT only if you are legally permitted to enter into an agreement under the laws applicable to you. By creating an account, you confirm that the information you provide is truthful and that you meet any applicable age or legal requirements.
5. Digital products
Products listed on SNE VAULT may be digital products or digital account-related products. Product descriptions, availability, prices and other information may vary by listing.
You agree to review the product information carefully before completing a purchase.
6. Orders and purchases
An order is created when you complete the applicable purchase process on SNE VAULT.
We may refuse, cancel or investigate an order where there is suspected fraud, unauthorized activity, payment failure, technical error or violation of these terms.
7. Wallet and payments
SNE VAULT may provide a wallet feature that allows users to add funds and use an available balance for eligible purchases.
Payment transactions may be processed through third-party payment providers. Their own terms and conditions may also apply to payment transactions.
You must not attempt to manipulate, reverse, abuse or fraudulently interfere with payments, wallet balances or transaction records.
8. Refunds and disputes
Refund eligibility may depend on the product, order status, payment method and circumstances of the transaction.
If you believe there is a problem with an order, contact SNE VAULT support as soon as possible and provide the relevant order or transaction information.
Nothing in these terms is intended to remove or restrict any consumer rights that cannot legally be excluded.
9. Prohibited activities
You must not use SNE VAULT to engage in unlawful, fraudulent, abusive or unauthorized activities.
This includes attempting to gain unauthorized access to accounts or systems, interfering with the platform, submitting fraudulent payment information, abusing promotions or exploiting technical vulnerabilities.
10. Account suspension or termination
We may suspend or terminate an account where we reasonably believe that the account has violated these terms, participated in fraudulent activity, threatened platform security or otherwise created a significant risk to SNE VAULT or its users.
Where appropriate, we may investigate suspicious activity before taking action.
11. Intellectual property
The SNE VAULT name, branding, website design, software, content and other platform materials may be protected by applicable intellectual property laws.
You may not copy, reproduce, modify, distribute or exploit platform materials without appropriate authorization.
12. Third-party services
SNE VAULT may rely on third-party services for payments, authentication, communications, hosting and other functionality.
Availability of these services may affect certain SNE VAULT features, and third-party services may have their own terms and privacy policies.
13. Availability and changes
We aim to keep SNE VAULT available and functioning properly, but we do not guarantee that the platform will always be available, uninterrupted or free from errors.
We may update these Terms & Conditions when necessary. Updated terms will be published on this page with a new revision date.
14. Limitation of liability
To the extent permitted by applicable law, SNE VAULT is not responsible for losses resulting from unauthorized access caused by a user's failure to protect their credentials, misuse of the platform, third-party service interruptions or circumstances outside our reasonable control.
This section does not exclude liability that cannot legally be excluded or limited.
15. Privacy
Your use of SNE VAULT is also governed by our Privacy Policy, which explains how personal information is handled.
16. Contact us
If you have questions about these Terms & Conditions, please contact SNE VAULT through our Contact page.